Do you guarantee first-page rankings?
No — and we're wary of anyone who does. We don't guarantee rankings on any search engine, or a specific amount of business growth. We do guarantee a documented strategy and consistent execution against it.
Can SEO work alongside paid ads?
Yes — our Custom plan layers in PPC, and even outside that plan we're happy to advise on how organic and paid should split your budget.
Do I need a new website first?
Not necessarily — SEO can run on your current site. If a technical audit turns up structural issues a redesign would fix, we'll flag it, but it's not a prerequisite. See Website Services if a rebuild does make sense.
Does AI factor into how you approach SEO?
Yes — we build for both classic search and the AI answer engines customers are increasingly using. That includes AI-ready website content that's easy for models to parse and cite, AI-assisted keyword and competitive analysis, and AI-generated FAQ content structured to answer the specific questions your customers are asking.
How does Google decide who shows up first?
Google considers many factors when determining which pages appear in search results, including relevance to the search, helpful content, technical accessibility, and signals of credibility. Google's AI-powered search experiences build on these same search foundations. Clear, well-organized content that directly answers customer questions can help search systems understand your expertise and services. There is no guaranteed way to earn a particular ranking or appear in an AI-generated answer, but strong SEO fundamentals give your website a better foundation for discovery.
Are your SEO services a good fit for a small business?
Yes — our Starter and Growth plans are built for exactly that: a real strategy and consistent monthly execution without the overhead of a large in-house team or a big-agency retainer. If you want tracking and local visibility without a content program, Care + Search at $400/month is the lower-cost way in. If you're comparing local SEO companies, ask each one what happens after month one — ongoing execution is where most stall out.
How long is the contract?
SEO Starter has a 3-month minimum. SEO Growth and Premium have a 6-month minimum. Month one (setup) counts toward it. After the minimum, it continues month-to-month with 30 days' notice, and it never auto-renews into another fixed term. See the plan terms.
What if I cancel early?
Give 30 days' notice. If the notice period ends inside the minimum term, the remaining months of the minimum are billed at 50%. That fee is waived if we miss the agreed deliverables and don't fix it within 30 days. For example, a Growth client gives notice after month 3 and ends month 4: months 5 and 6 are billed at 50%, $600 each.
Who owns the content, the accounts and the reports?
You do. If you leave, you keep your Google Analytics, Search Console and Google Business Profile access, your reports and your content. If you end SEO, you move to Care month-to-month and your site stays online.
Do pages and posts count against my monthly hours?
Yes. New pages and posts are part of your plan's monthly hours, at about 1.5 hours each. We publish the pages and posts in your plan first, and the hours left over are yours for edits, fixes and coding.
What does month one include?
Month one is a setup month with no separate fee: a technical audit, keyword tracking setup, a competitor review, and agreed priorities and goals. Content starts as soon as that plan is approved.